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-<page xmlns="http://projectmallard.org/1.0/"
- xmlns:its="http://www.w3.org/2005/11/its"
- type="topic"
- id="prob-conn-neterror">
-
- <info>
- <link type="guide" xref="prob-conn"/>
- <desc>
- An error message which says “<gui>Network error</gui>” appears in the main window.
- </desc>
- <revision pkgversion="2.28" version="0.1" date="2009-06-17" status="draft"/>
- <revision pkgversion="2.28" version="0.2" date="2009-08-14" status="review"/>
- <revision pkgversion="2.28" version="0.3" date="2010-02-16" status="review"/>
- <revision pkgversion="3.2" version="0.4" date="2011-12-18" status="review"/>
- <credit type="author">
- <name>Phil Bull</name>
- <email its:translate="no">philbull@gmail.com</email>
- </credit>
- <credit type="author">
- <name>Milo Casagrande</name>
- <email its:translate="no">milo@ubuntu.com</email>
- </credit>
- <license>
- <p>Creative Commons Share Alike 3.0</p>
- </license>
-<!--
- <copyright>
- <year>2009</year>
- <name>GNOME Documentation Project</name>
- </copyright>
- <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude" />
--->
- </info>
-
- <title>I get a message that says “Network error”</title>
-
- <comment>
- <cite date="2009-08-27">shaunm</cite>
- <p>Empathy no longer allows you to create an IRC account without a valid
- nick. I've removed the guide link. Remove the text.</p>
- </comment>
-
- <p>
- This kind of error happens when <app>Empathy</app> cannot communicate
- with the instant messaging service for some reason.
- </p>
- <p>
- Also, this kind of error happens when you try to use an IRC account without
- setting a nickname.
- </p>
-
- <steps>
- <item>
- <p>
- Make sure that you are connected to the Internet, or to a local area network.
- </p>
- </item>
- <item>
- <p>Click the <media type="image" mime="image/png" src="figures/gtk-edit.png" its:translate="no"><span its:translate="yes">edit</span></media>
- icon in the error message.</p>
- </item>
- <item>
- <p>
- Check in the <gui>Advanced</gui> section that all the details are correct.
- You should be able to find these details from the website of the messaging
- service.
- </p>
-<!--
- <item>
- <p>
- In the case of an IRC account, type your nickname in the <gui>Nickname</gui>
- text box.
- </p>
- </item>
--->
- </item>
- <item>
- <p>
- Switch the account off, and then switch it on to try to reconnect to the
- service.
- </p>
- </item>
- </steps>
-
- <section id="prob-conn-neterror-proxy">
- <title>Proxy support</title>
- <p>
- At the moment <app>Empathy</app> can not be configured to work with a
- proxy.
- </p>
- </section>
-
-</page>